Support

We are here to help.

For SongBird product questions, trial or pro requests, Data API sample discussions, documentation issues, press, or privacy questions, email hi@alphaspring.ai.

Product availability

SongBird v3.3 is an early macOS product. Early builds may be shared directly with selected testers before a public download flow is available.

Current product scope

SongBird covers AlphaSpring Home, Feeds Today, Earning Analysis, Simple Signal, Technical Analysis, Ticker Detail, MyWatch, and MyPortfolio for US, Korea, Japan, Hong Kong, and China A markets. Data API currently includes Market Daily and Earning Brief sample-backed products for preview discussions.

Bug reports

If you are testing SongBird, include your macOS version, app version, current plan, what you expected to happen, and any steps that reproduce the issue.

Contact

Email hi@alphaspring.ai for support, trials, Pro requests, or Data API preview discussions.